Brett Heller

Assistant Director - Customer Success Management at Moody's

Brett Heller is an experienced professional in customer success management and eDiscovery services, currently serving as Assistant Director at Moody's Corporation since October 2022. Previously, Brett spent a decade at Thomson Reuters, where roles included Trainer for eDiscovery and Legal Managed Services, instructing international law firm clients on eDiscovery software, and Client Services Consultant, providing advanced support for CaseLogistix software. Additional experience includes contract work as an eDiscovery Analyst at AstraZeneca, improving document collection processes, and a decade at Mars as a Global Application Support Analyst for supply chain systems. Earlier roles ranged from IT support at Pfizer Animal Health to technical support leadership at Applied Card Systems, with initial experience as a Lab Assistant at the National Institutes of Health. Brett holds a BA in Psychology/Neurobiology from the University of Delaware.

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