Mohammed Gamal

Mohammed Gamal is an experienced Information Technology Support Engineer currently employed at Moro Hub since July 2022, where responsibilities include providing technical assistance for end users and managing incidents based on ITIL standards. Prior to this role, Mohammed served as a Sr Desktop Support Engineer at CNS Middle East from June 2018 to June 2022, dealing with various support systems such as Service Now and Active Directory. Experience also includes a position as a Sr IT Global Technology Service Desk Engineer at Al Jazeera Media Network, providing on-site and remote support across multiple regions, and working as a Sr IT Support Engineer at Ali Bin Ali Technology Solutions, supporting the Ministry of Culture and Sports in Qatar. Mohammed's career began at Dat Technology, where responsibilities involved desktop and laptop maintenance. Mohammed holds a Bachelor's degree in Social Work from the Highest Institute of Social Work in Cairo.