Kim Proebsting

Client Success Specialist at Mortgage Cadence

Kim Hedrick is a seasoned professional in mortgage lending and account management, currently serving as a Technical Account Manager at Mortgage Cadence since November 2021, focusing on client relationships and satisfaction. Prior to this role, Kim held positions including Senior Account Manager II at loanDepot, where mortgage loan processing responsibilities were fulfilled with efficiency, and Consultant at Rand Consulting, LLC, specializing in TRID compliance. Kim's experience also includes serving as a Senior Asset Manager at SitusAMC, where leadership and data management for high-value clients were key contributions. Additionally, Kim has held roles at various organizations, including Specialized Loan Servicing and Capital Markets Cooperative, where expertise in policies, procedures, and process improvement was developed. Kim's career began at Bank of America, with accomplishments in training and quality assurance, and foundational experience was gained at Enterprise Rent-A-Car. Kim holds a B.S. in Public Relations and Creative Writing from the University of Miami and continued education at Florida International University.

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