Mortgage Center
Chenale Young, MBA, RCMS, has extensive experience in the financial services industry, specializing in compliance analysis, quality assurance, and member solutions. Currently serving as a Compliance Analyst at Mortgage Center since March 2020, Chenale conducts assessments to ensure compliance with laws and investor guidelines. Previous roles include Quality Assurance Auditor II, where audit programs were implemented, and Member Solutions Counselor, focusing on loan renegotiation and member relationship building. Prior experience spans various positions at One Detroit Credit Union, Credit Acceptance, Vibe Credit Union, and Quicken Loans, emphasizing collection policy development, account analysis, and customer relationship management. Educational qualifications include an MBA from Western Governors University and a Bachelor's degree in Business Administration from Baker College.
Mortgage Center
Equal Housing Lender | NMLS#: 282701 We are Mortgage Center and a CUSO – Credit Union Service Organization. We are owned by, and originate mortgages for credit unions, as well as for ourselves. We’ve been around for 30 years. We started with one employee in the basement of a credit union, and have grown to a staff of over 120 people in five states. We’ve called Southfield our home for the past 30 years and have deep roots in the community. Mortgage Center is 100% credit union owned. Our belief is in being a lender for life, and we never sell servicing. We are a direct lender, not a broker, and practice community-based lending. There is no third party outsourcing of the mortgage process. We hire experts, from beginning to end, starting with experienced loan officers who are incentivized to act as financial advisors, ensuring that every loan we close is the best loan for our members. We offer a variety of products, designed to meet our partner credit union members’ needs. We write government, conventional, construction, and home equity loans, as well as offering mortgage loans that are exclusive to our credit union partners. Mortgage Center is a fun, fast-paced, dynamic place to work. We are looking to revolutionize the mortgage CUSO industry by hiring great people to grow our business.