Jordan Washam is an experienced loan officer at Mortgage Investors Group since May 2023 and has been with Vanderbilt Mortgage and Finance, Inc. since 2013, where Jordan has held multiple roles. As a Bankruptcy Specialist, Jordan managed comprehensive bankruptcy loans and court document processes while implementing significant policy improvements. In the role of Team Leader, Jordan trained and mentored a diverse team of account representatives, ensuring effective communication and streamlined operations through the management of various approval queues. As a Senior Account Representative, Jordan oversaw legal notice and field chase queues and conducted call quality meetings to enhance communication efficiencies.
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