Emily Smith

Emily Smith is an accomplished IT Operations Analyst at Motability Operations Ltd since March 2021, focusing on enhancing processes, reporting, and strategy to improve customer experiences. Previously, Emily served as a Support Coordinator, overseeing incident management and fostering continuous improvement initiatives. Emily's career at Motability Operations began in April 2016 with roles as a Digital Marketing Performance Analyst and MI Dealer Analyst. Prior experience includes a position as a Data and Governance Worker at St Mungo's Broadway and various analytical roles at Learning Partnership West. Additionally, Emily showcased creativity as the Creative Director at Party In My Pans. Education includes a BA in Baking and Pastry Arts from Asheville-Buncombe Technical Community College and studies at the University of North Carolina at Greensboro.