Motive
Fábio Sousa is a Technical Engineer at Motive since April 2024, specializing in Device Management within Services and Care. Prior to this role, Fábio served as a Technical Support Engineer at Nokia from January 2010 to May 2024, focusing on technical support and troubleshooting for Nokia Netact, Home Device Management, and Service Management Platform. Fábio also worked as a 2G/3G Radio Care Support Engineer, addressing customer-reported issues concerning 2G-GSM/EDGE radio networks and held a position as a 2G NPO Engineer, analyzing and monitoring 2G KPIs. Fábio holds a degree in Engenharia de Redes de Comunicações from Escola Superior de Tecnologia e Gestão Leiria and a technological course in Informática from Externato Cooperativo da Benedita.
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Motive
Motive is the world's leading provider of device and service management solutions. Our Device Management Software enables communication service providers to remotely manage multiple brands and types of home broadband access devices. Our Service Management Software improves customer care service, with coverage spanning more than 150 deployments around the globe and more than 1 billion devices under management.