Poonam Chauhan

Poonam Chauhan has a diverse work experience spanning over several companies. Poonam'smost recent role was as the Head of Technology Operations at Moto Hospitality in 2022. Prior to that, they served as the Global Head of IT Services at Essentra from 2018 to 2022.

In 2015, Chauhan worked at Travis Perkins plc as the Service Strategy Manager responsible for managing the overall service relationship between IT Services and the 19 businesses across the Travis Perkins Group.

Before that, they held positions at Agilisys, where they served as the ELIT Senior IT Support Operations Manager and the Service Delivery Manager, responsible for delivering IT services to various clients.

Chauhan also worked at Capita as the CHW Divisional Service Desk Manager, and at Computacenter, where they held various roles such as Service Desk Team Manager, Security Admin Team Manager, Shared Service Desk Team Manager, and Training Team Manager.

Throughout their career, Chauhan has demonstrated expertise in IT service management, strategic leadership, and operational management.

Poonam Chauhan is currently pursuing a Master's degree in Management and Leadership at Cranfield School of Management, with an expected graduation in 2024. Prior to this, there is no available information regarding their education. However, they hold several certifications, including a Management 3.0 Certificate obtained in November 2016, an ITIL Intermediate certificate in IT Operational Support and Analysis obtained in December 2014, and an ITIL V3 Foundation Certificate in Service Management obtained in April 2012.