Sylvia Alfaro

Sylvia Alfaro is an experienced software quality assurance professional with a background in leading quality processes across various organizations. Currently serving as an Associate Software Quality Assurance Engineer at Mountain America Credit Union since August 2021, Sylvia has previously held positions at IBM, Prodigious Latin America, Intel, Enforce Global, LLC, ITS InfoCom, DigitalArbor, and Isthmus Costa Rica. Expertise includes requirements analysis, test plan development, user stories analysis, test case documentation, defect tracking, and communication with development teams across multiple countries. Proficient in testing mobile devices, web applications, and software quality tools, Sylvia has demonstrated a strong commitment to quality assurance and process improvement throughout the career trajectory.