Cleveland Word

Cleveland Word is an accomplished professional with extensive experience in customer support and operations management. Currently serving as Web Customer Support Manager at Mouser Electronics since September 2019, Cleveland leads a global team providing e-commerce support and develops enterprise training materials. Previously, as Director of Member Support at Virgin Pulse, Cleveland managed the Dallas Service Center, driving key business objectives across multiple brands. Cleveland's career also includes roles at Viverae, Enterprise Holdings, and Enterprise Rent-A-Car, where Cleveland consistently exceeded organizational goals and cultivated strong business relationships with major partners. Cleveland holds a Bachelor of Arts in Interdisciplinary Studies with an emphasis in Business and Political Science from the University of Missouri-Columbia.