Shivakumar Jayabalan

Shivakumar Jayabalan is a seasoned professional with extensive experience in delivery management and operations within the managed services sector. Currently serving as a Senior Delivery Manager at Mouser Electronics since July 2023, Shivakumar previously held various roles at Unisys from June 2010 to July 2023, culminating in the position of Delivery Manager for Cloud & Infrastructure Solutions. Key competencies include project management, service delivery, client relationship management, customer success management, technical delivery, and people management. Shivakumar's career also includes roles as Operations Service Delivery Manager, Data Center Supervisor, System Analyst, and Service Support Representative at Unisys, along with foundational experience as a System Administrator at G-Tec Computer Education and Customer Service Associate at Firstsource. Shivakumar holds a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University.