Igor Lau

Igor Lau is an accomplished professional with extensive experience in customer engagement and digital strategy. Currently serving as the Chief Customer Officer at Mox Bank since June 2020, Igor previously held the position of Digital Experience & Member Engagement Head at Asia Miles from December 2016 to June 2020. Earlier roles include Digital Strategist at Mindshare and Business Development Director at Ogilvy CommonHealth Mind Resource. Igor also served as Group Account Director at OgilvyOne Worldwide and began a career as a Research Executive at Millward Brown. Igor Lau holds a degree in International Relations with a focus on International Security from Tufts University, attended from 1997 to 2001, and has additional educational credentials from HKIS.