John L.

John L. is an experienced IT professional with a strong background in systems engineering and technical support. Currently serving as a Junior System Engineer at Moxie Pest Control, John has developed automation tools, administered Office 365 and Google Applications, and managed over 200 devices using JAMF MDM. Previous roles include Senior Help Desk and Help Desk Technician where John demonstrated exceptional customer service by resolving over 300 support tickets in one month. John has also contributed as an IT Specialist at INNOVATIVE AUTISM CONNECTIONS, LLC, designing database architecture and maintaining security protocols, and as a Fiber Technician at IES Communications, focusing on network infrastructure and data center operations. John's educational background includes studies at the New Jersey Institute of Technology from 2015 to 2017.