Mozaic Services Limited
Nick Taylor is a seasoned professional with extensive experience in service management and consultancy, currently serving as a Service Management Consultant at Mozaic Services Limited since October 2022. Nick has a proven track record in implementing transformative strategies across various organizations, including Hampshire Trust Bank, where responsibilities included defining service management strategies and restructuring operations. Previous roles encompass a wide range of senior positions, such as Programme Manager at HM Treasury, where significant contract reconfigurations were executed, and Service Delivery Director at HP Enterprise Services, managing substantial P&L responsibilities. Notable contributions include streamlining service delivery models, establishing governance frameworks, and improving operational efficiencies in several high-profile organizations. Nick holds a Bachelor's degree in Business Studies from Solent University.
Mozaic Services Limited
Mozaic is an independent consultancy, helping IT and Digital leaders assess and improve their strategy, delivery and operations. We work collaboratively alongside our clients to design and implement radical improvements in performance and agility, using automation, tooling and by delivering new ways of working. Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation. Areas in which Mozaic can help include: - Operating Model Design and Transformation - IT Service Management - Sourcing Strategies - Tooling & Platforms - Cloud Adoption - Agile Methodologies - DevOps / Automation - Operational Resilience - Cost Optimisation - Service Design