Rob Wilkinson

Rob Wilkinson is an experienced Information Technology Consultant specializing in IT Service Management and Change Management. Currently employed at the Department of Health and Social Care and Mozaic Services Limited since July 2021, Rob has previously held various roles, including IT Service Management Consultant at the UK Home Office and Service Management SME at Methods. Rob's extensive background includes managing change processes for high-profile organizations such as Sony, GAME, and Siemens, demonstrating a strong capability in designing, implementing, and optimizing ITSM tools and processes. Key responsibilities have included overseeing business-as-usual activities, facilitating governance forums, conducting training, and ensuring compliance and continual service improvement across various IT environments.