Erin Shea is an experienced professional in program management and operations, currently serving as the Director of Program Management for Advertising and the Director of Operations for Firefox Products at Mozilla since December 2021. Prior to this role, Erin accumulated nearly a decade of experience at Nordstrom, where responsibilities included managing Business Process and Intelligence, leading a team of Project Managers as Strategic Operations Manager, overseeing the Merchandise Operations team for day-to-day business processes, and developing strategic plans for the Product Coordination team. Erin holds a degree in Communications, PR & Marketing from the University of Washington, earned in June 2004.
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