Marcin Stelmaszczyk

Marcin Stelmaszczyk is a seasoned professional with extensive experience in driving customer success and operational excellence across the technology and digital marketing sectors. Currently serving as the Director of Professional Services for EMEA/APJ at mParticle since March 2023, Marcin previously held the position of Professional Services Manager at MongoDB, where the focus was on enhancing customer value realization. Marcin's career includes significant roles at Emarsys, overseeing multiple teams and implementing standardized onboarding practices to improve customer satisfaction, and at Experian Marketing Services UK, where responsibilities encompassed managing client projects and campaign services. Expertise also extends to establishing effective delivery processes and fostering cross-functional collaboration in previous roles at Profusion and EM STUDIO, where a strong emphasis was placed on customer retention and satisfaction. Educational credentials include a Master’s Degree in IT Application Development from the University of Lodz and a Bachelor's Degree from the same institution, complemented by additional studies at Birkbeck, University of London.