Angelica Salazar is a seasoned customer experience professional with extensive experience in managing support operations across various companies. Currently serving as the US Customer Experience Manager at MPB since June 2023, Angelica previously held the position of Global Customer Experience Manager at UltiMaker, where responsibilities included overseeing global support teams and collaborating with various departments to enhance operational performance. Prior to that, Angelica managed customer support at ALFA International, leading initiatives in communications and technology implementation. Angelica's career also includes roles as Technical Support Manager at Altice USA, Technical Support Supervisor at Optimum Business, and Lead Analyst ADF at Pitney Bowes. Angelica holds a Bachelor of Business Administration in Economics from the University of Connecticut.
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