MPM Products Ltd
Alex Walker is an experienced customer service professional with a strong background in team management and operational efficiency. Currently serving as Customer Service Manager at MPM Products Ltd since October 2022, Alex previously held the same role at Food Innovations Baking Group from April 2019 to October 2022, where restructuring and automation efforts increased team capacity significantly. Prior to these managerial positions, Alex worked as a Customer Service Specialist and Logistics Coordinator at UPM - The Biofore Company, delivering high standards of customer service. Alex's career began as a Field Sales Representative for Manchester Evening News, successfully driving advertising revenues. Alex holds a Bachelor of Arts with Honours in Business from Sheffield Hallam University.
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MPM Products Ltd
MPM (Making Pet Food Matters) was created in 2002 when co-founders Roger Wood, Roger Coleman and Jon Kinsey decided they didn’t want to feed their dogs meat filled with additives and fillers. They weren’t satisfied with what was available, so they decided to make it themselves. In 2006 Applaws, a brand of high quality, 100% natural, ethically sourced premium pet food was launched in specialty retailers across in the UK. Applaws was targeted to knowledgeable cat and dog owners looking for the best products to nurture and reward their pets. Applaws also launched a world first – 80% grain free chicken dry food in 2009. Today the Applaws range has grown to nearly 200 natural recipes for cats and dogs. In 2008, Encore Pet Food was launched. Originally for the UK grocery market, but now sold around the world to time-strapped but welfare-conscious consumers interested in feeding their cats and dogs the very best in natural nutrition. In late 2017, MPM launched Reveal into the food, drug and mass channel in the USA, with a range of 10 cat SKU’s with limited ingredient, grain free recipes. Safeway was the first retailer to launch in over 200 stores in Northern California, with further expansion into this retail segment planned for 2018. As consumer interest in premium pet food has grown, so has MPM. By 2013 it sold its 100 millionth unit of wet cat food worldwide. Its brands are now sold in 49 markets worldwide with offices in the UK, Australia, China and USA. A majority stake of our business is owned by private equity companies since 2016, with the most recent acquisition being made by 3i in December 2020. The business is headquartered in Manchester, UK.