Niketa Hira

Principal Business System Analyst at Mr. Cooper Group

Niketa Hira has a diverse work experience in various roles and companies. Niketa is currently working as a Principal Business System Analyst at Mr. Cooper since October 2022. In this role, they are responsible for developing and optimizing mortgage technology and digital platforms. Niketa is also the Program Manager for the delivery of Hybrid eClose as a standard service for potential home buyers.

Prior to this, Niketa worked as a Sr. IT Business Analyst at Mr. Cooper from March 2021 to August 2023. In this role, they served as the Product Owner for a proprietary Capital Markets Application, where they developed a product roadmap and successfully delivered targeted enhancements on time and within budget, resulting in improved productivity and accuracy.

Before joining Mr. Cooper, Niketa worked at Aetna, a CVS Health Company, from January 2018 to December 2019. In their role as Manager of Business Information Management & Analytics, they managed a team of analysts and was responsible for system change requests and performance metrics tracking. Niketa also worked as a Project Manager and Sr. Technical Analyst at Aetna, where they led critical projects and ensured business requirements were accurately translated into system specifications.

Niketa's earlier experience includes working as a Business Analyst Intern at Travelport, where they facilitated requirements gathering and created functional specifications. Niketa also worked as a Research Assistant at the University of Arizona and as an Associate Software Engineer at Accenture Services.

Overall, Niketa Hira has a strong background in business analysis, project management, and technical analysis, and has made significant contributions in optimizing processes and delivering results in various organizations.

Niketa Hira completed a Bachelor of Science degree in Information Technology from TSEC in the years 2004 to 2008. Following this, they pursued a Master of Science degree in Management Information Systems from the University of Arizona - Eller College of Management from 2009 to 2010. Additionally, Niketa Hira holds an Aetna Yellow Belt Certification, but no information is provided regarding the institution or year of obtaining this certification.

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