Rochelle Poncin

Rochelle Poncin has over a decade of experience in the mortgage industry, currently serving as an Underwriter at Mr. Cooper since June 2021. Previous roles include Initial Underwriter at Caliber Home Loans, Inc. and various positions at Mr. Cooper, including Mortgage Underwriter and Mortgage Loan Processor. Rochelle's career began at Wells Fargo Home Mortgage, where significant responsibilities involved processing loans for high-net-worth clients, maintaining high customer service ratings, and achieving top customer experience scores. With a Bachelor’s Degree in Business Administration and Management from the University of Florida, Rochelle has developed extensive knowledge in various loan types, compliance, and customer service within the mortgage sector.