Diogo Ferreira

Diogo Ferreira is a Senior Customer Support Specialist at William Hill International since January 2024, previously working as a Customer Support Specialist. In the role at Dr. Diogo from November 2022 to August 2023, Diogo provided therapies for stress and burnout utilizing Cognitive Behavioral Therapy (CBT), Mindfulness, and Psychoeducation. Prior experience includes serving as a Human Resources Specialist at ALUMINIOS IBERICA LDA, where Diogo assessed psychosocial risks and supported employees dealing with workplace stress and anxiety. Diogo also has a background in call center operations with Randstad, handling customer complaints and claims related to telecom. As CEO and Chief Human Resources Officer at Young Minho Enterprise, Diogo oversaw departmental teams and supported client relations. Educational qualifications include a Master's degree in Psychology from Universidade do Minho and a high school diploma from Escola Secundária de Amares.