Iker Martinez is an experienced professional in customer protection and responsible gaming, currently serving as Customer Protection Lead and Player Protection Officer at William Hill International since March 2021. Iker co-founded Malgoco, a sustainable sunglasses brand, while also working as a Responsible Gaming Specialist and Case Management. Prior experience includes roles at Greentube Malta Ltd focused on customer service and KYC verification, Bingosoft PLC managing payment and fraud tasks, and content moderation at Besedo. Iker began a career in customer service with positions at SAMA GROUP LOGISTIC OF THE NOTH-TRANSPORT and Confituras Tina, and has a degree in Business Management from Universidad del País Vasco as well as various relevant certifications. References are available upon request.
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