Alok Ojha is an experienced automotive technician currently employed at Mr. Lube Canada, where inventory management optimization has led to a 20% reduction in stock discrepancies and a 15% increase in operational efficiency, contributing to a 95% customer satisfaction rating. Previous roles include serving as a research associate at NielsenIQ, where process improvements enhanced efficiency by 20% through advanced Excel usage, and reducing manual tasks which saved an average of 10 hours weekly. As a service manager at Saini Diesel Power Service Pvt Ltd, Alok performed vital maintenance and diagnostics that decreased equipment downtime by 20%. Alok's educational background includes a Bachelor of Engineering in Mechanical Engineering and two postgraduate degrees in International Business Management and Project Management, both from Durham College.
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