Hasala Rajapaksha is an experienced customer success professional currently serving as a Customer Success Manager at Mr. Alfred since January 2022. In this role, Hasala oversees product fulfillment and conducts client training and updates. Previously, experience includes positions as a Reservations Specialist at Sunrise Hotel Negombo, focusing on guest inquiries and reservations, and as a Guest Relations Executive at Blue Beach Resort, managing guest services and relations. Hasala also worked as an Operation Executive and Senior Student Counselor at Expert Education Sri Lanka, handling client consultations and event organization, as well as a Marketing Executive. Earlier experience includes assisting in event management at Sweethings. Hasala holds a Diploma in Airline and Airport Management from Aspire College of Higher Education.
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