Craig Snell is an experienced support and service professional with a diverse background in customer service and technical support. Currently serving as a Support Analyst II at MRI Software since May 2022, Craig has also held positions as a Service Desk Analyst at Maven and a Help Desk Analyst at Sherwin-Williams. Previous experience includes roles as a Help Desk Administrator at PNC and various service positions in the restaurant industry, including Executive Chef at Blind Perch, where Craig managed restaurant operations and a large staff. Craig holds an Associate's degree in Culinary Management from Cuyahoga Community College and Lorain County Community College, further enhancing a well-rounded skill set in both technology and hospitality.
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