Mikeala Graham has a diverse work experience in various roles and industries. Mikeala is currently working at MRM Global as a Customer Marketing Manager, where they started in October 2022. Prior to this, they worked at Glampitect as a Business Relationship Consultant from October 2020 to May 2021.
Before Glampitect, Mikeala was employed at TravelNest, first as a Business Development Representative from May 2019 to January 2020. Later, they transitioned into the role of Customer Experience Consultant from January 2020 to October 2020. At TravelNest, Mikeala provided support to property owners, conducted performance reviews, and assisted customers with technical and product-related queries.
Prior to TravelNest, Mikeala worked at Micron Technology as a Sales and Support Agent from March 2018 to May 2019. In this role, they utilized their sales skills and product knowledge to secure sales, provide technical support, and troubleshoot customer queries. Mikeala also communicated with customers in Spanish via email, online chat, and phone calls.
Before Micron Technology, Mikeala worked at Crazy Kangaroo as a Multilingual Customer Support agent from August 2017 to March 2018. Their responsibilities included handling customer queries in multiple European languages and maintaining the company's reputation through timely and professional solutions.
Furthermore, Mikeala has experience in the hospitality industry, having worked at Ampersand Catering as a Front of House/Shift Supervisor from September 2015 to August 2017. Mikeala also gained retail experience as a seasonal Retail Sales Associate at Nordstrom from July 2014 to January 2016. In this role, they consistently achieved sales and commission goals.
Overall, Mikeala has a strong background in customer service, sales, and relationship management, with experience in various industries. Mikeala is skilled in providing support, building relationships, and achieving sales targets.
Mikeala Graham attended Camas High School from 2009 to 2013. After completing high school, they then pursued a Bachelor's degree at the University of St Andrews from 2013 to 2017. Mikeala obtained a Master of Arts with Honours in Spanish Language and Literature during their time at the university.
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