Marta Cacho de la Hoz

Marta Cacho de la Hoz has extensive experience in customer service and quality management, primarily with MRW Iberia Group since June 1993. In various roles, including Customer Service/Quality Manager for Spain and Portugal, Marta oversees quality control for international exports and imports, manages customer service, and leads data analysis and continuous improvement initiatives. Marta has also held positions as Responsable AC/Q internacional and Supervisora/Coordinadora AC MRW, focusing on complaint management and departmental development. Prior to MRW Iberia Group, Marta worked as an administrative coordinator at Mundi Express SA and in administrative roles at Caja Madrid. Marta holds an educational background from CTA, completed between 1990 and 1992.