MSA National
Rachna M. has extensive experience in various roles within administrative and legal environments. Currently serving as a Settlements Coordinator Paralegal and Document Preparation Paralegal at MSA National since August 2014, Rachna M. contributes to mortgage documentation and settlement services for a national law company. Prior experience includes a tenure as a Public Relations Officer and Office Administration Officer at Queen’s Valley School, where responsibilities encompassed financial reporting and departmental collaboration. Additional roles at ITL Public School and Bosco Public School in India involved general office administration and public relations handling, showcasing Rachna M.'s versatility and commitment to effective communication and organizational support.
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MSA National
MSA National is a national Law Company with over 20 years experience in the mortgage industry, providing mortgage documentation and settlement services to lenders. MSA National does not outsource any part of its process and has end-to-end service capability in each state capital managed and supervised by a National Director. This local expertise is very important in managing title issues, complex matters and risks that are often state-specific. Our national system provides on-line tools for tracking and reporting and can fully integrate with clients for instructions and back-channel messages which maximises STP. Combined with our team of friendly and responsive staff, MSA National is able to deliver service levels which are consistent, high quality and solicitor-certified. We make continuous investment in our people, processes, technologies and services which allows us to continuously improve service and the customer experience. MSA National’s client centric and service oriented culture coupled with our mantra of “Think Nationally and Act Locally” has allowed us to develop strong long term relationships with local, regional and national clients.