Meiling Avelino

BPO Manager Liaison at MSC Cruises

Meiling Avelino is a seasoned professional with extensive experience in customer service and management roles across various industries. Currently serving as BPO Manager Liaison at MSC Cruises since July 2022, Meiling previously held positions including Contact Center Supervisor and Customer Success Manager at Arise Virtual Solutions Inc., where responsibilities included coaching, performance managing, and quality assurance evaluations for call center agents. As the owner of Avelino Corporation, an independent virtual call center from 2007 to 2012, Meiling provided a range of services from sales to customer support. Earlier career experiences include serving as a Sr Loan Processor and Realtor at Interglobal Mortgage Lending, managing loan processing while ensuring compliance with banking regulations. Meiling holds a Specialized Associates Degree in Business Administration from the National School of Technology and a high school diploma from Miami Sunset Senior High School.

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