Sofia Gianniou is a guest service professional currently working as a Guest Service Agent at MSC Cruises since January 2024. Previously, Sofia held the position of Front Desk Receptionist at Artemoulas Studios/Mykonos Drops from May 2023 to October 2023, where responsibilities included guest check-ins and assisting throughout their stay. Prior experience also includes a role as a Customer Support Agent at Teleperformance, providing support for Viva Wallet customers, and serving as Coordinator of Lab Technicians at Corona Help Forum, overseeing covid testing and laboratory services on cruise ships. Additionally, Sofia worked as a Laboratory Technician, offering technical support for relevant applications. Sofia holds a degree in Political Science and Public Administration from the National & Kapodistrian University of Athens, earned between 2016 and 2021.
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