MSC Cruises
Valeria Rossi is an accomplished professional in the cruise industry with over 19 years of experience. Currently serving as Ground and Terminal Operations Senior Manager at MSC Cruises since December 2011, Valeria oversees cruise terminal operations, emphasizing passenger services, luggage handling, security, and budget management, while leading a diverse team focused on guest satisfaction. Previous roles at MSC Cruises include Corporate Ground Services Manager, Corporate Ground Services Coordinator, and Shore Excursions Coordinator, where Valeria developed and executed innovative marketing campaigns for shore excursions. Valeria's experience extends to Louis Cruises as Corporate Shore Excursion Manager and Louis Hellenic Cruises as On Board Shore Excursions Manager, where responsibilities encompassed managing onboard staff and enhancing guest experiences. Valeria began a career in the industry as a Holiday Rep with Alpitour. Educational qualifications include a Laurea in Traduzione e Interpretazione from Università degli Studi di Genova and a degree in Interpretacion Simultanea, Traduzione e Interpretazione from Universidad de Las Palmas de Gran Canaria.
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MSC Cruises
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Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 22 modern ships with three new vessels due to be launched in 2025, 2026, and 2027. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 240 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.