Vincent Anguenot is an experienced IT professional currently serving as an Information Technology Business Analyst at MSC Cruises, starting June 2024. Prior to this role, Vincent was the IT Service Desk Manager at Nexsoft S.p.A., overseeing a team of over 20 members providing support to MSC Cruises in Naples from September 2022 to June 2024. Vincent's previous experience includes positions such as IT Service Desk Manager and Lead at Innovaway, where responsibilities included managing Bombardier Aerospace Service Desk operations and training staff. Vincent also contributed as a Subject Matter Expert and Transition Lead for Alstom Service Desk and was part of the Knowledge Management team for Bombardier. Vincent's career began in hospitality, holding various managerial roles in restaurants. Vincent holds a degree in Law from Université de Rouen, earned between 2008 and 2011.
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