Jenna Connon

Jenna Connon has extensive experience in customer service and supply chain management, currently serving as the Supply Chain and CX Service Manager at MSC Industrial Supply Co. UK since June 2007. Jenna has held various roles within the company, including Manager of Customer Experience, Customer Experience Supervisor, and Contact Centre Supervisor, demonstrating a progressive career in enhancing customer relations and operational efficiency. Prior to this, Jenna worked as a Customer Service Representative at HomeServe Plc from January 2005 to June 2007 and as a Corporate Receptionist at ADVANCED HAIR STUDIOS GROUP LIMITED from January 2003 to January 2005, where responsibilities included diary management and appointment liaison for sales managers.