Alon Kupferman

Alon Kupferman is a Customer Experience Manager at M&T Bank since December 2020, focused on enhancing customer interactions while ensuring regulatory compliance. Prior to this role, Alon was the Head of Wealth Management Digital at Wilmington Trust and held multiple positions at M&T Bank from 2007 to 2018, including Regulatory Affairs Manager and Digital Banking Group Manager. Alon also served as the Founding Chairman of the Digital Channels Committee for the Consumer Bankers Association and as Director of Policy and Communications for the U.S. House of Representatives. Alon’s educational background includes an MBA in Marketing and Strategy from the University of Maryland and an Executive Education program in Business Administration from the University of Michigan, along with a B.A. in Political Science from The George Washington University.