Dan Roan is a Vice President of Experience Strategy and Service Design at M&T Bank, a position held since 2025. They previously served as a Service Design Program Manager at the Consumer Financial Protection Bureau from 2020 to 2025 and as a Senior Consultant in the Strategic Innovation Group at Booz Allen Hamilton from 2013 to 2015. Dan's early career includes roles as a Neighborhood Coordinator for the Mayor's Office in Boston and as part of the Social & Economic Policy Division at Abt Associates. They hold a Master’s degree in Public Policy from Duke University and a Bachelor's degree in Political Science from Tufts University.
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