Marchelle Simms

Director Of Operations at MTM

Marchelle Simms has extensive work experience in customer service and operations management. From 1996 to 2012, they worked at Verizon Wireless, where they held various roles including Associate Director and Customer Service Supervisor. During their time at Verizon, they implemented successful processes, reduced shrinkage, and managed large teams. In 2012, they joined MTM, Inc. as the Regional CSC Manager, and later became the Director of Operations. In this position, they were responsible for managing several contracts and achieving a net profit of 13%. Marchelle then joined Emerson Automation Solutions in 2017 as the Senior Customer Service Manager.

Marchelle Simms attended the University of Central Missouri, but details regarding their degree or field of study are not provided. Additionally, they obtained a Bachelor of Science (BS) degree in Business Administration and Management, General from the University of Phoenix.

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