Parfait Janvier Bodol

Parfait Janvier Bodol has over a decade of experience in the telecommunications industry, currently serving as a Senior Representative for Access Rights & Fraud at MTN Cameroon since December 2012. In this role, notable achievements include being recognized as the Best Agent in 2013 for high-value customer service and leading initiatives in service quality improvement and customer satisfaction through various programs such as PERFEKT 10. Previous positions at MTN Cameroon include Contact Center Agent and Stock Administrator. Prior to MTN, Parfait Janvier Bodol worked at Imprimerie Moderne and Total Cameroun S.A., where responsibilities included stock management and sales strategy development. Parfait Janvier Bodol holds multiple degrees in Marketing and Commerce from the Université de Douala and a Baccalauréat from Collège Alfred Saker.