Sylvain Tchamokouen

Sylvain Tchamokouen is an experienced professional with a robust background in business analysis and IT management. Currently serving as a Business Analyst at MTN Cameroon since March 2016, Sylvain specializes in requirements gathering, analysis, and optimizing business processes for customer service initiatives. Prior roles include ESS Engineer for revenue assurance and fraud management, Project Manager at ITGStore Consulting overseeing outsourcing transitions, Head of IT Department at EB-ACCION focusing on IT strategy execution, ePayment Technical Support at ADSNET managing payment projects, and Software Engineer at Class E Information Technology. Sylvain holds an M.B.A. in Accounting and Finance from Ecole Supérieure des Sciences Economiques et Commerciales in Douala, along with degrees in Internet and Networks and Computer Engineering from IUT de Douala.