Silas Samuel

Silas Samuel is a seasoned Retail/Franchise Management Specialist at MTN since March 2014, with experience in Quality Assurance, and previously served as an Online Call Center Team Lead. As the Lead Consultant and Founder of Derin Consulting from January 2007 to January 2018, Silas provided innovative solutions in Aviation, FMCG, Hospitality, and Real Estate, with a focus on strategic and retail management. Educational background includes a B.Sc. in Sociology from Covenant University, along with specialized training in quality support and strategic thinking through MTN Academy and Harvard e-Learning programs.