Francis Okugbo

Francis Okugbo is a seasoned professional in market analytics with extensive experience in the telecommunications sector. Currently serving as the Manager of Market Analytics at MTN Nigeria since August 2017, Francis leads the delivery of market and customer insights to inform strategic initiatives, oversight of external research projects, and specialist guidance for Enterprise Business. Previously, as a Specialist in Pricing & Analytics within Business Intelligence, Francis conducted in-depth pricing analyses and collaborated with various teams to develop pricing strategies. Francis's career began at MTN as a Customer Support Specialist, and prior experience includes a role as a Research Analyst at CMRG Ltd, where business cases and financial models were developed in partnership with MTN’s Marketing and Strategy division. Francis holds a Bachelor of Science degree in Computer Science from Ambrose Alli University, obtained in 2007.