MTN Rwanda
ISHIMWE Alain Estime currently serves as an EBU Technician at MTN Rwanda, a position held since January 2024, where responsibilities include recording customer requests and coordinating with contractors to ensure closure of connection requests. Prior to this role, ISHIMWE worked as a Network Field Engineer at Computer Bytes from February 2019 to January 2024. ISHIMWE is pursuing a Bachelor of Information Technology degree at the University of Kigali, expected to be completed between 2022 and 2025.
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MTN Rwanda
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MTN Rwanda began its operations in 1998, starting out as an exclusive GSM network providing voice and SMS services. The portfolio has exponentially grown to include mobile and fixed data, Mobile Money services, Enterprise solutions and other Value Added Services. We believe everyone deserves the benefits of a modern connected life. We are committed to leading the delivery of a bold new digital world and through this, make our customers' lives a whole lot BRIGHTER. We do this by delivering relevant, accessible, high quality telecommunications solutions that put them in control. MTN has over 6.9 million subscribers with a footprint that is covered by 4G, 3G and 2G networks as well as an extensive Fiber network. The company continues to invest heavily in infrastructure to expand its coverage and capacity across the country . MTN also acknowledges its responsibility towards its stakeholders to sustain long-term mutual value. In this regard, the company has established relationships with governments and community groups for partnerships that are geared towards improving the quality of service it offers to Rwandans through its Corporate Social Responsibility programme, MTN Foundation. MTN Rwanda has continued to grow from being a generic telecommunication company known for basic telephony to a digital lifestyle-enabling, one-stop solutions shop that supports consumers through every moment and every stage of their life.