Adam Nowak

Adam Nowak is a dedicated professional with extensive experience in various roles across healthcare and service industries. Currently serving as a Technical Support Specialist at Mueller Reports since February 2023, Adam's previous roles include COVID-19 Contact Tracer for the Erie County Department of Health, where responsibilities included interviewing respondents and performing surveillance testing in schools. Adam also held positions at Horizon Health Services as a Patient Engagement Specialist and Care Coordinator, managing patient care plans and triaging needs. Experience at UnitedHealth Group as a Health Advocate involved solving member issues and delivering exceptional customer service, while earlier roles included supervisory and administrative functions at the 9/11 Memorial and Merrill Lynch. Adam holds a Bachelor's degree in Cultural Studies from Empire State University and a B.A. in English Language and Literature from Canisius University.