James Shih

James Shih is an accomplished technology professional with extensive experience in system configuration and analysis, particularly within the Empower Loan Origination System (LOS). Currently serving as Vice President Lead System Analyst at Union Bank since October 2017, James has successfully implemented Agile Configuration processes and streamlined documentation for effective deployment and knowledge transfer. Previous roles include Empower Configuration Consultant at Stearns Lending and System Configuration Manager at loanDepot, where James led teams in the design and implementation of configuration releases and managed complex projects related to system integration. James's earlier career included key positions at Harborpointe Consulting, loanDepot, and First American Title, showcasing a consistent focus on ensuring system efficiency and supporting mission-critical business operations. James holds a degree from UC San Diego, earned between 1994 and 1998.