Neha Chitkara

Neha Chitkara has a diverse work experience spanning over 12 years. Neha started their career as a Customer Service Representative at Magus Customer Dialog Pvt Ltd, where they managed client queries for the NETWORK18-Homeshop18 process. Neha then worked as a Project Associate at TCS e-Serve Ltd, primarily focusing on debt management and providing solutions to Citibank Credit Card Collection Unit.

Neha's experience at Aon began in 2011, where they held multiple roles. As an Operations Analyst, they worked with clients from various industries, analyzing employee engagement survey data and creating action plans to improve engagement levels. Later, they worked as a Senior Operations Analyst, contributing to Aon's Global Best Employer Study and managing technology solutions for data collection and reporting. In their final role at Aon, as an Operations Project Lead, they led large employee engagement projects in Southeast Asia and the Middle East, mentoring new hires and enhancing survey processes.

Currently, Neha is working as a Training Project Coordinator at Multibhashi. Neha'sresponsibilities include assisting in demos, coordinating with sales and operations, maintaining data, handling escalations, setting up new processes, and training team members on new communication platforms.

With their extensive experience in project coordination, employee engagement, client management, and data analysis, Neha has developed a strong skill set in driving successful projects and improving organizational effectiveness.

Neha Chitkara pursued their education in the field of Information Technology. From 2005 to 2008, they attended Sikkim Manipal Institute of Technology - SMU where they obtained their Bachelor's degree in IT. Later, in 2018, they joined Imarticus Learning to pursue a foundation degree in Data Science, which they completed in 2019.