Multifamily Utility Company
Coleen Sawaya currently serves as Vice President of Operations at Vitality IO, Inc., since December 2023, while also working as a Licensed Real Estate Professional at Realty Executives Dillon since October 2019. Previously, Coleen held the position of National Sales Manager at Multifamily Utility Company from January 2022 to December 2023, and held multiple roles at Conservice The Utility Experts®, including National Military Sales Manager, Regional Meter Sales, and Director of Military Solutions from May 2012 to December 2021. Coleen's career at Minol USA from April 2008 to April 2012 concluded with the role of Director of Military Operations, focusing on growth in the military billing division. At ista North America, from May 1996 to April 2008, Coleen progressed through several positions including Director of Military Operations, Operations & Production Manager, Corporate Training Manager, Call Center Manager, and Customer Service & Billing Supervisor. Academic qualifications include an MBA in Business Administration specializing in Human Resources from National University and a Bachelor of Business Administration from San Diego State University.
Multifamily Utility Company
Multifamily Utility Company, founded in 2007, is a leader in comprehensive utility expense management and billing services. We provide customized utility solutions for communities nationwide. Our innovative solutions include property management software integration, resident payment processing, in-house collections, utility expense management powered by Cass, vacant cost recovery, and benchmarking. Our US-based, bilingual customer service team won a Stevie Award for Best Front-Line Support. Multifamily Utility has been on the Inc. 5000 list of fastest-growing companies six times, including 2019.