Multifamily Utility Company
JT Cook is a seasoned professional with extensive experience in program implementation, logistics, and property management. Currently serving as a Licensed Advisor at Matic since June 2024, previous roles include Logistics Account Executive at Total Quality Logistics and bartender positions at Pedal Haus Brewery and Earls Kitchen + Bar. JT Cook has a strong background in managing multifamily community operations, demonstrated as a Senior Program Implementation Manager at SmartRent, where responsibilities included coordinating smart home technology implementations and client communications. With a Bachelor of Arts in Sport Management and a minor in Business Administration from Washington State University, JT Cook is skilled in customer service, team leadership, and project management across various industries.
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Multifamily Utility Company
Multifamily Utility Company, founded in 2007, is a leader in comprehensive utility expense management and billing services. We provide customized utility solutions for communities nationwide. Our innovative solutions include property management software integration, resident payment processing, in-house collections, utility expense management powered by Cass, vacant cost recovery, and benchmarking. Our US-based, bilingual customer service team won a Stevie Award for Best Front-Line Support. Multifamily Utility has been on the Inc. 5000 list of fastest-growing companies six times, including 2019.