Steven M. Schroers

Steven M. Schroers is a seasoned IT professional with extensive experience in technical support and management. Currently serving as the Tier 2 Technical Services Supervisor at Winston & Strawn LLP since June 2019, Steven oversees the Tier 2 Technical Support team in Chicago, implementing ITIL best practices and providing advanced technical assistance to over 600 attorneys and support staff. Additionally, Steven works as a Substitute Teacher for the School Town of Munster, focusing on science and math. Prior roles include IT Manager and Local Agency Security Officer at Lake County Government, where responsibilities involved implementing internal IT systems, and IT Specialist at Prompt Ambulance, where duties began in emergency medical response. Steven holds a Certificate in Legal Informatics from Indiana University Indianapolis and an Associate of Applied Science in Computer Information Technology from Ivy Tech Community College.