Leonardo Castro has a diverse work experience. Leonardo worked at MURAL as a Sr. Revenue Operations Analyst, where they supported a global customer success team and leadership. Leonardo conducted data analysis and reporting to enhance customer success performance and developed customer success processes. Leonardo also managed customer success technology and automation systems.
Before that, Leonardo was a Revenue Operations Analyst at MURAL, where they were part of a sales operations team. Leonardo oversaw the design and execution of sales processes, including lead routing, opportunity management, forecasting, and incentive compensation. Leonardo implemented data-driven sales analytics and reporting to monitor sales performance and make data-driven decisions.
Leonardo also gained experience at Ciena as a member of the Deal Desk - Commercial Management team. Leonardo led the deal review process, provided guidance to sales teams on deal structuring and pricing, and maintained deal templates and best practices.
In addition, Leonardo worked at EY as an Account Support Associate. Leonardo was responsible for coordinating client meetings and calls, maintaining client and engagement team information, and managing client communications.
Currently, Leonardo is pursuing a role at RevOps Co-op.
Leonardo Castro has a diverse education history. In 2016, they attended ATFA and earned a National Youth Football Coach degree. However, their field of study during this time is not specified. Leonardo also pursued higher education at the University of Buenos Aires, where they studied Economics under the field of study called "Economía." It is unclear when they attended the University or if they obtained a degree.
Apart from their formal education, Leonardo has also acquired additional certifications. In April 2023, they received the OperationsOS Certification from ZoomInfo. Furthermore, they obtained the Pendo Admin certification, although specific details regarding the institution and time of achievement are not provided.
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