Ora C.

Ora C. has a diverse work experience spanning over two decades. Most recently, in 2022, they worked as an Enterprise Customer Success Manager at Mural, a collaborative intelligence company. They also held the position of Success Architect at Mural from May 2022 to September 2022.

Prior to Mural, Ora worked as a Customer Success Manager at Rapid7 from July 2021 to April 2022, where they focused on managing customer relationships and ensuring value from cloud and application security products and services.

In 2020, Ora worked at Sendcloud as a Customer Success Manager and played a crucial role in launching the business in the UK and Ireland. They were responsible for onboarding, implementation, and training, as well as gathering customer feedback for process improvement.

Ora also has experience as a Customer Success Manager at Planview, Inc. from November 2019 to April 2020, where they managed a portfolio of enterprise and strategic clients and developed trusted advisor partnerships.

Before that, Ora worked as a Customer Success Manager at Clarizen from April 2018 to March 2019, where they supported various teams across different industries and collaborated with product and engineering teams for change requests.

Their earlier work experience includes roles at Intralinks, Genzyme/Impath, Forrest Edwards/Goldman Sachs, and McKinsey & Company, where they held positions such as Customer Success Manager, Senior Client Services Manager, Account Development Executive, and Executive Assistant.

Overall, Ora C. has a strong background in customer success management, with a focus on driving customer adoption, managing relationships, and ensuring customer value.

Ora C.'s education history begins with their enrollment at Friends' Central School, although the specific years of attendance are unknown. Following that, they pursued a Bachelor of Science degree in Design & Innovation from The Open University, starting in 2019 and expected to graduate in 2024. This degree is accredited by the Institution of Engineering Designers (IED) and focuses on design engineering.

In addition to their formal education, Ora obtained various certifications. They earned a certificate in IoT Foundations: Fundamentals from LinkedIn in February 2021. In December 2020, they acquired a certificate in User Experience: The Beginner's Guide from the Interaction Design Foundation. Ora also received a certificate in ITIL Foundation 4 First Look from LinkedIn in May 2020. Furthermore, they attained a Membership Certificate from the Interaction Design Foundation and a certificate in Zeplin for UX Design from LinkedIn, both in May 2020. Finally, in April 2019, Ora achieved AgilePM Foundation certification through APMG International.